Reviews You Can Rely On

Sensi Touch WiFi Review

This affordable model features a sleek design, a great mobile app, and an effortless installation process
Sensi Touch WiFi
The Sensi Color Touch.
Credit: Sensi
  • 1
  • 2
  • 3
  • 4
  • 5
Price:   $170 List | $149.00 at Amazon
Pros:  Fantastic mobile app, a breeze to install
Cons:  Still not the easiest to use
Manufacturer:   Sensi
By David Wise and Austin Palmer  ⋅  Aug 11, 2022
Our Editors independently research, test, and rate the best products. We only make money if you purchase a product through our links, and we never accept free products from manufacturers. Learn more
62
OVERALL
SCORE


RANKED
#8 of 13
  • Ease of Use - 40% 5.0
  • Install & Support - 30% 7.0
  • Remote Access - 20% 7.0
  • Accuracy - 10% 7.0

Our Verdict

The Touch WiFi by Sensi is definitely a bit more eye-catching than its predecessor, with an overall sleeker design and a touchscreen interface. However, while this model improves on the score of the prior Sensi model, it still failed to distinguish itself. It's getting there, but the Touch WiFi isn't a top model yet and is just a little too expensive to be a good value option. It's a mid-range thermostat with a middling performance.

New Color Released
Emerson has released a new color of the Sensi Touch, allowing you a bit more freedom to match the thermostat to the aesthetic of your home.

Compare to Similar Products

 
Sensi Touch WiFi
This Product
Sensi Touch WiFi
Awards  Editors' Choice Award Editors' Choice Award Best Buy Award  
Price $170 List
$149.00 at Amazon
$170 List
$159.99 at Amazon
$55 List
$41.18 at Amazon
$60 List
$47.99 at Amazon
$25 List
$17.25 at Amazon
Overall Score Sort Icon
62
80
64
62
48
Star Rating
  • 1
  • 2
  • 3
  • 4
  • 5
  • 1
  • 2
  • 3
  • 4
  • 5
  • 1
  • 2
  • 3
  • 4
  • 5
  • 1
  • 2
  • 3
  • 4
  • 5
  • 1
  • 2
  • 3
  • 4
  • 5
Pros Fantastic mobile app, a breeze to installLarge screen, easy to see at night, simple remote access appLarge screen, easy to read, straightforward programmingApp-guided installation, easy scheduling, event settingsSimple design, great customer service
Cons Still not the easiest to useNo backup battery, some feature limitations on appPoor customer support, nightlight button not illuminatedDifficult visibility in bright lightNo backlight, no scheduling, small display screen
Bottom Line This affordable model features a sleek design, a great mobile app, and an effortless installation processA well-designed, highly-customizable smart thermostat with an easy-to-read screen and lots of featuresA low-cost, high-performance digital thermostat that is accurate, easy to set up, and program but lacks WiFi and a remote access appA decent quality, cost-effective, smart thermostat that is easy to operate and integrates with Alexa-connected smart devicesThis simplistic model lacks higher-order programming and remote access, but it's accurate and economic
Rating Categories Sensi Touch WiFi Honeywell WiFi Smar... Orbit Clear Comfort Amazon Smart Thermo... Emerson NP110
Ease of Use (40%)
5.0
8.0
8.0
4.0
4.0
Install & Support (30%)
7.0
8.0
8.0
8.0
8.0
Remote Access (20%)
7.0
8.0
0
7.0
0
Accuracy (10%)
7.0
8.0
8.0
8.0
8.0
Specs Sensi Touch WiFi Honeywell WiFi Smar... Orbit Clear Comfort Amazon Smart Thermo... Emerson NP110
Colors Black Grey, white White White White
Battery Backup No No Yes No Yes
Learning/ Adaptive Controls No Yes No Yes No
Dimensions Length: 3.4 in
Width: 5.625 in
Depth: 1.17 in
Length: 3.5 in
Width: 4.5 in
Depth: .88 in
Length: 5.3 in
Width: 3.25 in
Depth: 1.3 in
Length: 3.5 in
Width: 3.5 in
Depth: .84 in
Length: 6 in
Width: 4 in
Depth: 1.5 in
Works Directly with Alexa/Amazon Echo Yes; and Wink Yes/Hey Google No Yes No
Works with Apple HomeKit Yes No No No No
Model # ST75 RTH9585WF1004/U 83521 S6ED3R NP110

Our Analysis and Test Results

The Sensi Touch WiFi is a little bit easier to use on the device itself, but still, loads more functionality on the mobile app side. Other than that, it is essentially identical in performance aspects to the previous Sensi — a relatively small increase in performance for a significant increase in price.

Sensi Touch WiFi thermostat - the sensi touch wi-fi is a good, not great smart thermostat.
The Sensi Touch Wi-Fi is a good, not great smart thermostat.
Credit: Austin Palmer

Performance Comparison


To see which smart thermostat came out on top, we took the top models on the market today and put them through a series of rigorous side-by-side challenges. We scored each product from 0-100, based on its performance in our four weighted rating metrics: Ease of Use, Install & Support, Remote Access, and Accuracy. The following sections detail exactly how the Sensi Touch WiFi performed and why it received the score that it did.

Sensi Touch WiFi thermostat - the touchscreen interface makes this sensi easier to use than its...
The touchscreen interface makes this Sensi easier to use than its predecessor.
Credit: Austin Palmer

Ease of Use


The most important metric of the group when it came to thermostats, our Ease of Use metric accounts for 40% of the total score. The score for this metric was based on the ease of initially setting up the product, altering advanced settings, changing the date and time, setting a schedule, adjusting and holding the current temperature, as well as the clarity and visibility of information. Overall, the Sensi Touch WiFi was about average in this metric, meriting a 5 out of 10 for its performance.

This model isn't the most helpful when it comes to initial setup, immediately turning on when hooked up to power, with no series of prompts to guide you through the setup. Instead, you have to refer to the direction in the app to configure the initial settings.

Sensi Touch WiFi thermostat - the sensi app has a helpful set of prompts to guide you through the...
The Sensi app has a helpful set of prompts to guide you through the installation process.
Credit: Sensi

It also wasn't the best at setting up a schedule on the thermostat itself. It limits you to four changes — Wake, Work, Sleep, and Home — in manual mode, with a 7-Day schedule. It also carries over from its predecessor the odd idiosyncrasy of needing the WiFi turned off before the schedule can be set, but at least this model prompts you that this is necessary. It was about average to set the date and time, though again the WiFi needs to be turned off, and gives you access to a decent suite of advanced features to customize your use. However, these can only be accessed through the mobile app.

Sensi Touch WiFi thermostat - for more advanced users, there are a plethora of settings that you...
For more advanced users, there are a plethora of settings that you are able to adjust to fine-tune your HVAC experience.
Credit: Sensi

It is easy enough to adjust the temperature using the touchscreen and the Sensi will hold the adjusted temperature for a minimum of two hours or until the next change in the schedule, whichever is later. The information is clearly displayed, with more emphasis given on the current temperature than the set temperature.

Sensi Touch WiFi thermostat - the current temperature is very clearly displayed, a direct contrast...
The current temperature is very clearly displayed, a direct contrast to other models that show the set temperature more prominently.
Credit: Austin Palmer

We did wish that the brightness of the screen could be adjusted.

Sensi Touch WiFi thermostat - the mounting plate of the sensi includes a helpful built-in level.
The mounting plate of the Sensi includes a helpful built-in level.
Credit: Austin Palmer

Install & Support


Ranking second to the Ease of Use metric, this metric is responsible for 30% of the total score. This Sensi scored identically to its predecessor, with both models earning a 7 out of 10 for this metric. This was based on the quality of the supplied documentation or digital guides for the installation process, the response from the customer support team to a sample query, and the actual difficulty of the installation process when we undertook it.

We sent a sample question to the support staff, stating that we had just moved into a new house and the thermostat had been ripped off the wall, only leaving bare wires behind. It took a few follow-up emails, but eventually, we got a helpful answer from Sensi, though it wasn't quite as elaborative as other manufacturers. All of the supplied documentation pointed you to download the mobile app, which contains a step-by-step guide to completing the installation.

Moving on to the actual install, it was decently easy to accomplish, aided by the built-in level. There were also helpful video tutorials if you got lost.

Sensi Touch WiFi thermostat - the layout of the app mirrors the device itself.
The layout of the app mirrors the device itself.
Credit: Austin Palmer

Remote Access


Next, the Remote Access metric accounts for the next largest chunk of the score — 20%. To assess this, we looked at the ease of using the app, setting up a schedule, and adjusting the temperature via a mobile device. Again, the Sensi Touch WiFi performed identically to the Sensi, both meriting a 7 out of 10 for their showing.

The layout of the app is intuitive and easy to use, with the bonus of changing the color of the background to match the thermostat's current activity, red for heating and blue for cooling. The app displays current weather and the low and high temperature of the day as well.

Scheduling on the app is exceptionally easy, offering the most customization out of all the brands. You can break down the schedule into 15-minute increments, up to 8 changes a day. It's also amazingly easy to adjust the temperature, with the app mirroring the main display and offering a fully-automatic mode, where the system will heat or cool your home to stay within a preset range.

Sensi Touch WiFi thermostat - the sensi touch was decently accurate, usually within about a degree...
The Sensi Touch was decently accurate, usually within about a degree of our control thermometer.
Credit: Austin Palmer

Accuracy


For the remaining 10% of the total score, we compared the accuracy of each model. To do this, we compared the temperature shown on the thermostat with a lab-grade thermometer, taking multiple readings and averaging the results. The Sensi Touch WiFi did quite well, earning a 7 out of 10 for being about a degree off. However, you can set a temperature offset to account for this.

Value


The Sensi Touch WiFi is a decent smart thermostat, but retails a little high to be a great value option.

Conclusion


While this model did improve on the performance of the other Sensi thermostat, it still wasn't enough to compete with other models. The Sensi Touch WiFi is a solid, middle-of-the-road product with no major drawbacks but isn't quite worthy of recognition.

David Wise and Austin Palmer
You Might Also Like

Ad-free. Influence-free. Powered by Testing.

GearLab is founded on the principle of honest, objective, reviews. Our experts test thousands of products each year using thoughtful test plans that bring out key performance differences between competing products. And, to assure complete independence, we buy all the products we test ourselves. No cherry-picked units sent by manufacturers. No sponsored content. No ads. Just real, honest, side-by-side testing and comparison.

Learn More